I (heart) GoogleDocs

Now here's a Web2.0 app that is close to my heart! I have been using it for several months and it is so nice to be able to work on my documents where and whenever I want! I use it at home and at work at multiple desks from multiple computers and never have to worry about versions, saving, etc. I haven't used it much for collaberation but know other who use it regularly to defeat limitations of time and space with much success! I think this is a tool we could use in our department if we all make a good-faith effort -- say, in creating and maintaining support docs for the branches that will be doing patron instruction in the near future.